The Pursuit of Excellence in Pool Care and the Reward of 5-Star Reviews In the competitive business of weekly pool care and repair, the mantra “the customer is always right” has evolved into “the customer must be delighted.” For many, the quest for 5-star reviews is like chasing a wily fox – it requires […]
A Lesson in Pricing and Professionalism: Don’t Get Bent out of Shape When a Customer Complains about Price!
Running a weekly pool care business comes with its fair share of challenges, and dealing with customer complaints can be one of them. As the owner of “Pool Care Professional“, a weekly pool care business in San Antonio Texas, I want to share an experience that I believe holds a valuable lesson for anyone in […]
